Pompeii.. Your purchase is complete
Payment received. We are preparing your codes, it will take a few seconds…
Download the app
Select your store and download the app for free.
Also 100% offline
The experience also works without a data connection. We recommend downloading the app and the content on Wi-Fi, for example at a hotel or at home.
Without a data connection, you can access audio descriptions, 360° images, Augmented Reality and the artificial intelligence FAQs (text and audio). The only service not available is artificial intelligence in conversation mode.
What to do?
Enter the code.
To unlock your pass, enter the 6-digit experience code that you can copy from the page. Alternatively, you can scan the text or the QR code.
On first access, the app downloads all the content for the experience.
Explore the attractions.
Select a point on the map or browse the attractions.
Once you have selected the one you’re interested in, activate the navigation function to get there.
Read, listen and watch.
Read the short description to quickly discover the attraction.
Listen to the audio for a deeper understanding: the audio starts a player that you can pause, skip forwards and backwards by 15 seconds, or stop whenever you like.
Use the black button to access immersive content (Augmented Reality/3D and 360° images). Take photographs to remember every moment of the experience.
Chat with Vivi.
In every part of the application, click on the smiley face to find out more.
To make your experience even easier, Vivi will welcome you with the most frequently asked questions. By selecting one, you can read the content and listen to the audio.
If you have any other questions, ask Vivi directly, in writing or verbally.
Support
Need help?
2026 - All rights reserved
Playvivi is a brand of Immerso Srl